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i Dot Communications will be closed on 27th July until 16th August 2010 for Vacation.
During this period, the entire company will be closed and their unfortunately will be No pre-sales or technical support available.
Customers may still purchase copies of iDC File Manager via the online store (as there orders will be processed automatically).
If you do not receive details on how to obtain your copy of iDC File Manager please check your Spam filter.
Have a Pre-sales question?
If you have pre-sale question please visit: Pre-Sale Knowledge Base, this page covers most of the commonly asked pre-sales questions.
Experiencing a problem?
If you are experiencing a problem with the setup of iDC File Manager on your server please refer to the: Manual Installation guide.
If you have general post installation setup issue please refer to the Common Errors Knowledge Base.
For all other issues please refer to the Knowledge Base
If customers are still experiencing problems they are asked to contact i Dot Communications via the Contact page or Technical Support pages and all emails received will be dealt with as a highest priority when we re-open on the 16th August.
Thank you for your co-operation.
Best regards
Mark Roberts
i Dot Communications